Every Atelier HF piece is made to order in our Los Angeles studio. We are a fabrication studio — not a warehouse. Each piece moves through pattern drafting, leather selection, cutting, frame building, foam shaping, hardware fabrication, upholstery, and finishing before it leaves the studio.

This page explains how production works so you know what to expect from order through delivery.

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Production Timeline

Current production window: 9 to 12 business weeks from order approval.

Order approval is the date all specifications — dimensions, materials, hardware, and renderings if applicable — are finalized in writing.

Business weeks exclude holidays and studio closure periods. Shipping transit is calculated separately and added once production is complete.

Timelines are estimates, not guarantees. Production windows reflect active fabrication time and assume normal conditions. Several factors can shift the window:

• Current order queue at the time of approval
• Material availability, including hide selection and specialty fabrics
• Import schedules for materials sourced outside the United States
• Fabrication scheduling across our studios and partner workshops
• Hardware fabrication by licensed third-party makers

We will tell you the current queue position and projected window at the time your order is approved. If anything changes during production, we will let you know.

Atelier HF reserves the right to extend timelines when necessary to protect quality and structural integrity.

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How Your Piece Is Built

Each order moves through a structured, multi-phase process:

• Pattern drafting and material allocation
• Leather selection
• Cutting — leather or fabric
• Frame building
• Foam shaping and structural preparation
• Hardware fabrication, when applicable
• Upholstery and stitching
• Quality control and finishing

Leather pieces rest after upholstery so the material can settle into its final shape before shipment.

Because these stages overlap across multiple projects, we do not assign fixed ship dates at the time of purchase. We assign a projected production window. This is how we protect quality across every piece in the studio.

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On Leather

We personally select every hide used in production.

Leather comes from living animals. Natural markings — brand scars, vein lines, insect bites, and color variation across the hide — are present in every full-grain piece. These are part of the material's character, not defects.

If you have specific preferences about hide character, tell us at the time of order. We will work within reason to honor them, but full-grain leather is never uniform and we do not represent it as such.

Vegan leather is available across all products and is engineered for uniformity. It is recommended for high-traffic commercial applications.

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Communication

Atelier HF operates on a milestone-based communication system. You will hear from us at the following points:

• When your order is approved and enters the production queue
• If we need clarification on any specification
• When your piece enters finishing
• When your piece is preparing to ship
• If an unexpected delay occurs

We do not provide routine production updates, weekly progress reports, or in-process photos during fabrication. If the window is quiet, your project is on schedule.

For logistical questions — shipping coordination, installation timing, contractor scheduling — we are available throughout production at studio@hfatelier.com.

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Rush Production

Rush production may be available depending on schedule and material availability. Rush fees are quoted at the time of order and must be confirmed in writing before production begins.

Once an order has entered the production queue, rush requests cannot be accommodated.

If your project is tied to a delivery deadline — a hotel opening, a residential move-in, a contractor handoff — tell us before placing the order. We will tell you whether the deadline is achievable and what it requires.

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Contractor and Installation Coordination

When Atelier HF pieces are installed alongside cabinetry, millwork, built-ins, or other contractor work, surrounding construction must be complete before final measurements are taken and production begins.

Construction dimensions change during the build. We will not fabricate seating, cushions, or upholstered components from preliminary measurements.

For contractor-coordinated projects:

• All cabinetry, framing, millwork, and structural elements must be fully installed
• Final measurements are taken after construction is complete
• We may require written confirmation of final dimensions before entering production

If production begins on preliminary measurements and construction changes afterward, the client is responsible for any required remakes, material loss, and additional fabrication costs.

Coordinating with your contractor to ensure the space is ready for final measurement is the client's responsibility.

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Custom Hardware

Orders that include custom hardware, brackets, or fabrication elements are produced alongside upholstery to complete within the same window. Hardware may ship separately when installation planning requires it.

Certain hardware components are fabricated by licensed third-party fabricators and carry their own fabrication standards and liability terms. We will tell you when this applies to your order.

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What This Page Does Not Cover

This page describes how production works. For terms relating to deposits, changes, cancellations, defects, and final sale, see Custom Order Terms.

By placing an order, you agree to both this Production Policy and the Custom Order Terms.

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Atelier HF
970 W Broadway, Ste E-41
Jackson, WY 83001

studio@hfatelier.com

Last updated: September 2026